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Terms & Conditions
Terms & Conditions
“Seller","Supioneer" or "We" is Supioneer Inflatables Limited. “Buyer” is the person, company or entity purchasing the product(s) or device(s) by this order.
1, ORDER ACCEPTANCE
Supioneer accepts and confirms Buyer's purchase order for the items, goods and products described on the Sales Invoice with the Confirmation of Order. As a buyer you agree to terms and conditions of sales set forth below. No different or additional terms will be accepted by Supioneer unless agreed in writing and signed by Supioneer personnel. These terms and conditions are exclusive and in lieu of all other terms and conditions appearing on Buyer's purchase order or elsewhere and apply to all quotations made and orders accepted by Supioneer. Unless specifically stated differently on the confirmation of the order, Supioneer is not responsible for typographical or clerical errors made in any quotations, orders or publications.
2, LIMITED WARRANTY
Supioneer offers one year limited warranty on our inflatable items. Blower is covered by blower manufacturer's own warranty if any. Any claims of defect in the blower operation must be directed to the blower manufacturer directly for repair or replacement.
Supioneer warrants that the inflatable supplied to you is free from:
A) Defects in the materials and the workmanship that is provided you in your cold-air inflatable.
B) Defects arising from the selection of materials or the process of manufacturing.
C) Defects in the design, in view of the state of the art on this date (artistic license excluded).
D) WEAR AND TEAR DUE TO NORMAL USE OR OVERUSE IS NOT COVERED BY THIS WARRANTY. If it appears during repair inspection that the inflatable is damaged due to overloading or misuse by its patrons, the affected areas will not be covered under our normal warranty.
E) Seller shall make all such repairs, replacements and corrections with care.
F) A product shall not be considered defective if it is a different color than shown in the Seller catalog or website and no warranty is made relating to zippers, color, Velcro, digital printing or any airbrushing done on any product. Airbrushing and painting may chip or peel due to the type of vinyl paint manufacturers are required to use to comply to EPA (Environmental Protection Agency) regulations
G) Any misuse, improper handling or storage, improper repairs, improper maintenance and care, lack of ground cover under inflatable, or accidental, abusive or negligent treatment of the product will invalidate Supioneer warranty. Buyer must use stakes and all tie-down tethers at all times to insure the safety of users and the equipment.
3, TAXES and DUTY
All charges are subject to the federal, state and local taxes if any. Customer shall pay such taxes imposed on this order, and all penalties and interest, if any, accrued therewith. All duty and or taxes owed for international orders will be paid by customer to custom authorities for their respectful country.
4, INSPECTION
Buyer shall inspect the product(s) promptly after receipt and shall notify Seller in writing of any claims, including claims of breach of warranty, within fifteen (15) days after Buyer discovers or should have discovered the facts upon which the claim is based.
NOTE: Damage caused by shipping company is not included in this claim to Seller. Failure of Buyer to give written notice of a claim within the inspection time period shall be deemed to be a waiver of a claim for defective products, a waiver of the right to reject the goods, and conclusive proof that the product(s) were received by Buyer without defect(s).
5, DISCLAIMER
SELLER DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TO BUYER OR TO ANY OTHER PERSON FOR INJURY TO PERSON OR DAMAGE TO OR LOSS OF PROPERTY OR VALUE CAUSED BY ANY PRODUCT WHICH HAS BEEN SUBJECTED TO MISUSE, NEGLIGENCE, OR ACCIDENT; OR MISAPPLIED; OR MODIFIED OR REPAIRED BY UNAUTHORIZED PERSONS; OR IMPROPERLY INSTALLED, OPERATED OR MAINTAINED.
6,TOLERANCES
All dimensions and weights stated in the catalogues or instruction material pertaining to products sold by Supioneer are approximate and within industry tolerances.
7, MODIFICATIONS:
Prices are subject to adjustment if Buyer requests changes in specifications, quantities, or delivery requirements. All paragraphs of these terms and conditions shall apply to the goods to which such changes apply, and no modification of the terms and conditions hereof shall be binding on Seller unless contained in writing signed by authorized Seller personnel and expressly stating both that such terms are being modified and the nature of such modification. This order cannot be changed from date of order without acceptance by Seller.
8, CANCELLATION
Buyer may cancel this order, in whole or in part, upon written notice to Supioneer within 48 hours from date of order. Buyer may be liable for the payment of any cancellation charges resulting from cancellation incurred. Such charges shall be the sum of (1) the price of all goods that have been delivered and not previously paid for, plus (2) the actual cost incurred by Supioneer that is properly applied to the goods not delivered at the time of decrease or cancellation, including, without limitation, the cost of components and materials purchased for use in producing such goods, plus (3) the profit, and reasonable overhead that Supioneer would have made from full performance by Buyer, plus (4) the costs of engineering, prototypes, testing, tooling, and similar items produced for Buyer, plus (5) the reasonable costs incurred in making settlement and effecting collection hereunder. Buyer may require delivery to it of any material (except tools, molds, dies and any other equipment) for which payment hereunder is made.
After 48 hours the order often can not be cancelled.
9, RETURN POLICY
All Sales are final unless otherwise agreed to in writing.
For any item purchased from Seller, Buyer has 48 hours from the date of receiving item to contact Seller for a refund and return authorization. A re- stocking fee of twenty-five percent (25%) of the price of the item(s) returned will be paid by Buyer. Buyer will be responsible for any and all charges for the shipping of the item(s) returned. The items must be in an unused condition when returned. Any necessary repairs required to bring the item(s) returned to a like new condition will be paid by Buyer.
SELLER WILL NOT ACCEPT RETURNS FOR ANY CUSTOM MANUFACTURED PRODUCTS. This includes: customer name tags added to item(s), custom designs, and custom ordered colors not standard on the item(s) sold by Seller. Accessories such as blowers, etc. will not be accepted as a return.
Seller will also not accept returns for any item marked as "Final Sale" or similarly indicated as being non-returnable on the Sales Confirmation.
1, ORDER ACCEPTANCE
Supioneer accepts and confirms Buyer's purchase order for the items, goods and products described on the Sales Invoice with the Confirmation of Order. As a buyer you agree to terms and conditions of sales set forth below. No different or additional terms will be accepted by Supioneer unless agreed in writing and signed by Supioneer personnel. These terms and conditions are exclusive and in lieu of all other terms and conditions appearing on Buyer's purchase order or elsewhere and apply to all quotations made and orders accepted by Supioneer. Unless specifically stated differently on the confirmation of the order, Supioneer is not responsible for typographical or clerical errors made in any quotations, orders or publications.
2, LIMITED WARRANTY
Supioneer offers one year limited warranty on our inflatable items. Blower is covered by blower manufacturer's own warranty if any. Any claims of defect in the blower operation must be directed to the blower manufacturer directly for repair or replacement.
Supioneer warrants that the inflatable supplied to you is free from:
A) Defects in the materials and the workmanship that is provided you in your cold-air inflatable.
B) Defects arising from the selection of materials or the process of manufacturing.
C) Defects in the design, in view of the state of the art on this date (artistic license excluded).
D) WEAR AND TEAR DUE TO NORMAL USE OR OVERUSE IS NOT COVERED BY THIS WARRANTY. If it appears during repair inspection that the inflatable is damaged due to overloading or misuse by its patrons, the affected areas will not be covered under our normal warranty.
E) Seller shall make all such repairs, replacements and corrections with care.
F) A product shall not be considered defective if it is a different color than shown in the Seller catalog or website and no warranty is made relating to zippers, color, Velcro, digital printing or any airbrushing done on any product. Airbrushing and painting may chip or peel due to the type of vinyl paint manufacturers are required to use to comply to EPA (Environmental Protection Agency) regulations
G) Any misuse, improper handling or storage, improper repairs, improper maintenance and care, lack of ground cover under inflatable, or accidental, abusive or negligent treatment of the product will invalidate Supioneer warranty. Buyer must use stakes and all tie-down tethers at all times to insure the safety of users and the equipment.
3, TAXES and DUTY
All charges are subject to the federal, state and local taxes if any. Customer shall pay such taxes imposed on this order, and all penalties and interest, if any, accrued therewith. All duty and or taxes owed for international orders will be paid by customer to custom authorities for their respectful country.
4, INSPECTION
Buyer shall inspect the product(s) promptly after receipt and shall notify Seller in writing of any claims, including claims of breach of warranty, within fifteen (15) days after Buyer discovers or should have discovered the facts upon which the claim is based.
NOTE: Damage caused by shipping company is not included in this claim to Seller. Failure of Buyer to give written notice of a claim within the inspection time period shall be deemed to be a waiver of a claim for defective products, a waiver of the right to reject the goods, and conclusive proof that the product(s) were received by Buyer without defect(s).
5, DISCLAIMER
SELLER DISCLAIMS ANY RESPONSIBILITY WHATSOEVER TO BUYER OR TO ANY OTHER PERSON FOR INJURY TO PERSON OR DAMAGE TO OR LOSS OF PROPERTY OR VALUE CAUSED BY ANY PRODUCT WHICH HAS BEEN SUBJECTED TO MISUSE, NEGLIGENCE, OR ACCIDENT; OR MISAPPLIED; OR MODIFIED OR REPAIRED BY UNAUTHORIZED PERSONS; OR IMPROPERLY INSTALLED, OPERATED OR MAINTAINED.
6,TOLERANCES
All dimensions and weights stated in the catalogues or instruction material pertaining to products sold by Supioneer are approximate and within industry tolerances.
7, MODIFICATIONS:
Prices are subject to adjustment if Buyer requests changes in specifications, quantities, or delivery requirements. All paragraphs of these terms and conditions shall apply to the goods to which such changes apply, and no modification of the terms and conditions hereof shall be binding on Seller unless contained in writing signed by authorized Seller personnel and expressly stating both that such terms are being modified and the nature of such modification. This order cannot be changed from date of order without acceptance by Seller.
8, CANCELLATION
Buyer may cancel this order, in whole or in part, upon written notice to Supioneer within 48 hours from date of order. Buyer may be liable for the payment of any cancellation charges resulting from cancellation incurred. Such charges shall be the sum of (1) the price of all goods that have been delivered and not previously paid for, plus (2) the actual cost incurred by Supioneer that is properly applied to the goods not delivered at the time of decrease or cancellation, including, without limitation, the cost of components and materials purchased for use in producing such goods, plus (3) the profit, and reasonable overhead that Supioneer would have made from full performance by Buyer, plus (4) the costs of engineering, prototypes, testing, tooling, and similar items produced for Buyer, plus (5) the reasonable costs incurred in making settlement and effecting collection hereunder. Buyer may require delivery to it of any material (except tools, molds, dies and any other equipment) for which payment hereunder is made.
After 48 hours the order often can not be cancelled.
9, RETURN POLICY
All Sales are final unless otherwise agreed to in writing.
For any item purchased from Seller, Buyer has 48 hours from the date of receiving item to contact Seller for a refund and return authorization. A re- stocking fee of twenty-five percent (25%) of the price of the item(s) returned will be paid by Buyer. Buyer will be responsible for any and all charges for the shipping of the item(s) returned. The items must be in an unused condition when returned. Any necessary repairs required to bring the item(s) returned to a like new condition will be paid by Buyer.
SELLER WILL NOT ACCEPT RETURNS FOR ANY CUSTOM MANUFACTURED PRODUCTS. This includes: customer name tags added to item(s), custom designs, and custom ordered colors not standard on the item(s) sold by Seller. Accessories such as blowers, etc. will not be accepted as a return.
Seller will also not accept returns for any item marked as "Final Sale" or similarly indicated as being non-returnable on the Sales Confirmation.
